OPENSPORTS FAQ

Please try to find what you are looking for on these pages.   If you still need assistance then contact SCPC through the chat box in Opensports.  Note that we are a community sports club and rely on volunteers to respond to these enquiries so please be patient.

How do I join Opensports?

https://opensports.net/sunshine-coast-pickleball-club/events

then click on JOIN, follow the prompts.   For further assistance, go to the help section –

https://opensports.net/help

How do I change payment details in OS

https://opensports.net/blog/how-do-i-update-my-credit-card-information

I havent got my discount what do I do

Firstly check if you have inadvertently opened a new account.   The best way to check is to open the Opensports chat box and start typing your own name into the "To" field.   If your name appears more than once then you have more than 1 account.  (This may be because you have opened your OS account using your email address, but subsequently used Facebook to log into your account. This creates an additional account)

Contact SCPC by typing Sunshine Coast Pickleball Club into the chat box and let us know. 

Which games have I booked, where can i see my payments and refunds?

https://opensports.net/blog/where-can-i-find-confirmation-for-my-registration

How the waitlist works

https://opensports.net/help/waitlist

https://opensports.net/blog/what-to-expect-from-the-waitlist-guide-for-players-app--web)

Will I get notified when a spot on the waitlist opens up for me?

For other info on the following topics, please click on the topic below or go to https://opensports.net/help/players

“Could not add card” error message when adding a bank card